Privacy Policy

Last Updated: February 2025

1. Introduction

White Maple Custom Decks (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide to Us

• Name, email address, phone number, and property address when you request a quote or contact us
• Project details and preferences you share during consultations
• Payment information when you engage our services

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and general geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Communicate with you about your projects, appointments, and services
• Improve our website, services, and customer experience
• Send you relevant updates about seasonal services and promotions (with your consent)
• Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and business (e.g., hosting providers, email services, payment processors)
• Professional advisors such as accountants and attorneys as needed
• Law enforcement or regulatory authorities when required by law

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential cookies that are necessary for the website to function properly
• Analytics cookies that help us understand how visitors use our site

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: